Do you have questions about how our service works, our pricing, or your client area?
Feel free to consult our FAQ to discover all the answers to the most frequently asked questions.
Our company offers a French phone location service distinct from telephone service providers. We operate in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act. It is strictly forbidden to use geolocation data for harassment, tracking, or to conduct investigations on third parties, or for any illegal act. The location of any phone number requires the express and prior authorization of the owner of the line concerned. In the absence of this prior authorization, no geolocation information will be disclosed for this specific line.
You have the possibility to unsubscribe from our platform without justification by following this link. Our service is available for a 24-hour trial period for only €0.50. At the end of this period, the subscription to our unlimited offer will be automatically renewed at the rate of €19.80 every 2 weeks.
This is a service that allows you to locate a mobile phone from its number. Whether it's a person to locate via their mobile or a lost/stolen phone to find, our service gives you access to effective and legal tools to maximize your chances.
In accordance with CNIL regulations, before sharing a position, our geolocation system requires the prior authorization of the phone owner to be located. So if the person you wish to locate does not accept to share their current position with our service, we will unfortunately not be able to communicate their location to you.
Our service allows you to locate a mobile phone regardless of brand and operator.
Our service is functional worldwide as long as the mobile you wish to locate has a minimum of network to be able to emit a signal.
By default, any geolocation request is 100% anonymous. Your email is indeed confidential, it is only requested to mention it in order to create your account, it will never be communicated. However, to maximize your chances, when you launch a geolocation request we strongly advise you to specify your "name" and "first name" in the fields provided for this purpose. You will thus significantly increase your chances of having a positive response.
When a geolocation request is launched, the number to be located receives a series of several SMS spaced over time, inviting them to share their position with our service. In accordance with CNIL regulations, before sharing a position, our geolocation system requires the prior authorization of the phone owner to be located. If the person accepts to share their position, you will receive an SMS on your mobile with a link allowing you to access a map showing the exact location of the person at the time they accepted sharing. Note that if you have not specified your identity, the SMS will be 100% anonymous. However, to maximize your chances, when you launch a geolocation request we strongly advise you to specify your "name" and "first name" in the fields provided for this purpose.
In accordance with CNIL regulations, before sharing a position, our geolocation system requires the prior authorization of the phone owner to be located. So if the person you wish to locate does not accept to share their current position with our service, we will unfortunately not be able to communicate their location to you. In this case, if you still have not received a response about the location of the phone being searched after 4 hours, we advise you to make a new geolocation request by specifying your identity. You will thus potentially increase your chances of having a positive response to your request.
If you are looking to locate a lost phone, consult the "New location request" section in your client area, then choose the option "Find the position of a lost or stolen phone". You will thus access tutorials/advice allowing you to launch all the necessary steps to maximize your chances of finding your mobile. These tutorials are only available for mobiles running on Android or iOS. Note, a turned off phone is a phone that has no network. However, our tutorial will potentially allow you to know the last recorded position of your phone before it turned off.
You receive the location immediately after the person has clicked on the SMS to accept your geolocation request.
You have received an SMS from Geomobile.info? This means that a person has used our site to launch a geolocation request on your mobile. However, in accordance with CNIL regulations, before sharing your position, our geolocation system requires your prior authorization. For this we will send you a total of a limited series of 10 SMS to invite you to share your position with our service.
Simply click on the link received by SMS to accept sharing your position. We will thus communicate only your position at the time you click on the SMS, no real-time tracking of your mobile will be accessible to anyone, including our service.
Simply do not click on the link received in the SMS, thus, your position will not be shared.
To be geolocatable, you must click on the link received by SMS, then have a minimum of network to be able to emit a signal and thus communicate your position.
We remind you that our geolocation service is a paid service offered in the form of a 24-hour discovery offer at €0.50. At the end of the discovery offer and if you do not cancel, your subscription will be automatically renewed, with tacit renewal, for a payment of €19.80 every 2 weeks. We also specify that the pricing information relating to this subscription is made available to you in the General Terms and Conditions of Sale (validated during payment) as well as on the payment page of localiz.net.
We remind you that our geolocation service is a paid service offered in the form of a 24-hour discovery offer at €0.50. At the end of the discovery offer and if you do not cancel, your subscription will be automatically renewed, with tacit renewal, for a payment of €19.80 every 2 weeks. We also specify that the pricing information relating to this subscription is made available to you in the General Terms and Conditions of Sale (validated during payment) as well as on the payment page of localiz.net. For any refund request, please contact our customer service by email and/or phone: click here ! Quick response by email from our customer service within 24 business hours.
You can find all your invoices by logging into your client area: click here.
You can cancel your subscription at any time on this page. Your request will be immediately taken into account by our services. You will no longer be debited and your subscription will end. A confirmation email will be sent to you (if you do not receive an email from us, please check the "spam" folder of your inbox)
Your client area is accessible here. Enter your email and the password you received when you subscribed to be able to log in and thus access our service.
Simply log into your client area accessible here to find all the history of your locations.
Simply log into your client area accessible here to make a new location request.
Simply log into your client area accessible here to find all your invoices downloadable in pdf format.
Simply log into your client area accessible here to be able to modify your password.
When creating your account, we sent you a password by email to be able to access our service. If you do not find an email from us, please check the "spam" folder of your inbox. If despite this check, you still cannot find an email from us, please reset your password via this link.
In order for you to be able to log in, you must mention the email address you specified when registering for our service. If you no longer remember it, please contact our customer service by email: click here !
You cannot find your password, please reset your password via this link.
Please contact our customer service by email: click here ! Quick response from our customer service within 24 business hours.
You can cancel your subscription at any time on this page. Your request will be immediately taken into account by our services. You will no longer be debited and the subscription period will no longer be renewed. A confirmation email will be sent to you (if you do not receive an email from us, please check the "spam" folder of your inbox).